CORONAVIRUS/ COVID-19 FAQS

Thursday 25th February 2021, 5:30pm

Updated Thursday 25 February 2021 

This page contains an archive of useful FAQs over the last two years. 

We appreciate you may have some questions on the current situation and the impact this is having on our day-to-day activity. We hope the following FAQs can help provide answers.

For our latest public statement see: nscd.ac.uk/blog/coronavirus-covid-19-update/

FOR STUDENTS

Will students need to be tested before returning to campus?

Part of the government regulations for a safe return to campus is that we grant staff and students access to lateral flow testing. Students have been informed that these tests are readily available from reception, or a local chemist, or online. Although testing is optional we are pleased that most students still engage in this process.

For full information on our testing programme, click here.

Can I travel for study?

The OfS has advised that travel for students returning to university is permitted. Once you arrive at your term-time address you should remain there until the end of term and not travel back and forth.

Students who are overseas should follow travel operator and UK border guidelines upon return to the UK, including isolation periods. In the meantime, all lessons will be made available online.

It is important that if you opt into the testing programme you should return to term-time accommodation by Sunday 7 March. If you have already communicated with staff about a later return to School than this, get in touch with us to manage your return and testing nearer the time.

Reporting symptoms and test results

If you believe you have any symptom of COVID-19 or have received a positive test result, do not come into school. Please report the incident using the form below:

REPORT AN INCIDENT OR ABSENCE

You must self-isolate and book a test as soon as possible if you have any symptom of COVID-19 or have been asked to do so by NHS Track and Trace.

A local walk-in test centre is based in the Mandela Centre in Chapeltown.

Read further guidance and book a test here

When should I self-isolate?

You need to self-isolate in the following circumstances:

  • You have symptoms and are waiting for a test result
  • You live with someone who has symptoms
  • You have tested positive for coronavirus
  • You have been in direct contact with someone who has tested positive

If someone shows coronavirus (Covid-19) symptoms, that person and anyone living with the person should stay at home and not leave the house for at least 14 days.

It is really important that you don’t feel there is any stigma around getting the virus, nor does it help to dwell too much on how you may have got it. Let’s work together to be supportive of those who don’t feel well and help them to get better and recover in 14 days.  For most students, symptoms will be mild and you will feel unwell and fatigued.

If you feel generally unwell you should not come into school.

Further guidance can be found on the NHS website

How should I self-isolate?

Staying at home as a means of stopping the virus from spreading is essential and that means that you should not go out for any reason. A few self-isolation tips:

  • Do not go to a GP surgery, pharmacy, or hospital.
  • Wash your hands frequently with soap for about 20-30 seconds.
  • Stay at least 2 metres away from other people within your house/flat/room.
  • If you have symptoms, get tested immediately and isolate from those in the household who may not have symptoms.
  • Think about wearing masks in communal sections of the house such as hallways, corridors etc.
  • Be ultra-hygienic in communal areas such as kitchens and bathrooms, wipe down surfaces that you have touched.
  • Ventilate all spaces as much as possible with fresh air – avoid using anything which might transfer contaminated air from one space into another e.g. fans
  • Ask family/friends/peer without symptoms from another house to bring you food or medicine and drop them off for you at your door.
  • Plan ahead and shop online, even as a group household sharing costs.
  • If you have any outside space, arrange some ‘me’ time in that space so that you can break the monotony of your room.
  • Stay hydrated by drinking water or other fluids.
  • Do not leave the house until you get better (14 days in multiple occupancy households).
  • Make sure not to have visitors during your self-isolation days.
  • Keep online contact with friends and family as much as possible.
  • You can use over-the-counter medications like paracetamol to help with the symptoms. But use them according to the instructions and do not exceed the recommended dose, i.e. check labels to see what you might be taking that also has paracetamol in.
The track and trace app

If you have the NHS App and have put in the correct information, the follow up is pretty direct. If you have tested positive or have been in close contact with someone who has tested positive, there is a countdown on your phone which tells you how many days you must self-isolate.

Please communicate any information you receive on the app to the Covid team and they will update isolation records for you. The NHS Track and Trace team also contact you and talk you through what you should and shouldn’t do. They make it clear not to return to school until you have self-isolated for the number of days imposed official guidelines. The Covid team and student services will negotiate an agreed return date with you.

When should I seek medical help?

Use the NHS 111 online coronavirus service if:

  • You feel like you cannot cope with the symptoms at home.
  • Your symptoms worsen.
  • Your symptoms do not get better after 7 days.

In case you cannot use the NHS 111 online coronavirus service, call NHS 111.

For a medical emergency call 999.

If you need other help contact student services.

I am feeling anxious and worried. How do I look after my mental health during this time?

Taking care of your mental wellbeing is absolutely necessary during self-isolation. Apart from focusing on your physical health, make sure you take time to speak to friends or family online or through the phone, do things that make you happy such as watching movies, listening to music, online learning, or reading. If you have no symptoms or have symptoms but feel well enough and can join online learning, feel free to do so in isolation.

Have a plan for your 14-period – keep busy, rest too. Know that you are not alone and millions of others all over the world are doing this too.

There are a number of ways students can access mental health support at this present time:

  • Big White Wall is a free resource and safe online community to support your mental health. It is available to all NSCD students 24/7. Register using your NSCD email address to benefit from the service.
  • Wellbeing support sessions with Health & Well-being staff Ali Coleman and Georgia Cooper can be booked in the usual way via Moodle.
  • Student Minds have created guidance and information to help you look after yourself and your loved ones during this time.
How do I access Student Services?

Student Services remains fully staffed. Tutorial slots in the form of a phone call are offered each day and can be booked through Moodle. Students may also access support by emailing studentservices@nscd.ac.uk

For learner support, students can contact Jane Perekrest via email or text to arrange a support session.

For injury support, students should contact Fabiano Culora, Bodywork Supervisor via Moodle.

I am in financial hardship, what can I do?

We have set up the NSCD Coronavirus Hardship fund to support students who find themselves in financial difficulty during these unprecedented times. Whilst the fund is limited, you can continue to use the application form on Moodle to explain your circumstances if you feel you need additional support.

I live on my own and need to self-isolate, how can I get food and medication?

If you live in purpose-built student accommodation, contact the building manager, safety or security staff to let them know you are self-isolating and ask if they can provide any assistance.

If possible, use online delivery services but make sure delivery staff know you are self-isolating so they can leave provisions in a suitable place.

Leeds City Council has a new hotline for Leeds residents unable to leave their home for groceries and essentials, and who don’t have family or friends who can help. The number is 0113 378 1877.